FAQ categories
“Žiedelis” team has been working in the jewelry industry for more than two decades, while exclusive jewelry has been available since 2015.
If you are interested in customized jewelry, then you can contact us with the contact details below. We will contact you to make your dream jewelry vision a reality.
If you would like to order a custom-made piece of jewelry, please contact us using the contact details below and we will arrange all the details of your order.
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By prior arrangement and reservation, you can come to our offices in Vilnius and Kaunas, where you will have the opportunity not only to see the assortment live, but also to buy the pieces you like or to order individually made jewelry.
You can do this by contacting us using the contact details on the website. Please submit your request and we will promptly arrange a convenient time for your visit and be waiting for you at the agreed time.
Ziedelis.lt offices in Vilnius and Kaunas are open depending on customer demand. We try to be flexible, so we always adapt to your availability to come to us.
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There is no one rule or tip for choosing the right engagement ring. The most important thing is that you make your choice considering all the details of what your loved one likes. Think about a lifestyle, character, style of dress or symbols that are important to you both. All these factors can be extremely helpful when choosing that one symbol of love. In any case, we are here to advise you and help to choose the best option for you.
To find out the size of the ring you need, you can measure the diameter of the ring you already have in millimeters. If this is not possible, then it is advisable to choose an average standard ring size (16.0–17.5), which can then be adjusted for free. Please also bear in mind that the thickness of the fingers on the right and left hand may differ slightly by a few millimeters. It is definitely not recommended to try to measure your finger with thread or string, as such measurements will be inaccurate.
If you happen to buy a ring that is the wrong size, we will adjust it for free. Most importantly, please contact us and we will do our best to adjust your ring in time.
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Because of its shape, the wedding ring is meant to symbolize eternal love. It is also a beautiful symbol of commitment and mutual living.
This is possible by visiting our offices in Vilnius and Kaunas, where you can see our assortment of products and display models for individual production of wedding rings. You may also submit your own vision for your wedding ring, which we will try to make a reality.
An engraving service is available on request. Choose the text you like, and we will engrave it on your wedding rings.
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It is also possible to order your desired jewelry by phone. Choose the jewelry you like and contact us to discuss the details and arrange how it will be delivered to you.
This is not mandatory, but it is recommended as it will allow you to track the status of your order. If you do not have the opportunity to register, then please contact us and we will find the most convenient way for you to place your order and purchase your jewelry.
Contact us to arrange the most convenient way for you to place your order quickly and efficiently, and we will execute it once all the details are agreed. All jewelry is delivered free of charge in EU countries. For deliveries to other countries, please contact us and we will do our best to find the best solution for you.
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After the payment of the order, all ziedelis.lt jewelry is delivered by DPD couriers to your home, work, or parcel locker address. The courier will always contact the recipient by phone or email before the parcel delivery.
Delivery of ziedelis.lt jewelry is managed by DPD parcel service, which will deliver your order to your address in Lithuania within 1–3 working days. Delivery takes up to 5–10 working days for shipments to European Union countries. In all cases, the courier will inform you of the scheduled delivery time by phone or SMS before the order arrives. If you would like to receive your order before the deadline, then please contact us using the contact details below and we will check the possibility of delivering your jewelry sooner. However, please note that during festive periods (e.g., before Christmas, Easter, Valentine’s Day, or Black Friday sales), delivery terms may change depending on the flow of parcels.
Please inform us in advance if you wish to receive your jewelry on a specific date. We will do our best to make sure your order is delivered on time.
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You can choose your favorite gold color: yellow, pink, or white. If you find it hard to choose, you can choose from a variety of color combinations that will look very playful and glamorous.
The gold purity denotes the purity of the material and is most commonly found in: 999° fine (pure) gold is bright yellow. It can also be 375° (37.5% pure gold ingot), 585° (58.5% pure gold ingot) and 750° (75% pure gold ingot). Only pure 999° gold is used in the production process. It is usually made of gold in 585° gold. Please note that we do not recycle old gold products to make new ones, as this helps to ensure the quality and durability of the product.
Yes, all ziedelis.lt jewelry is certified by the Assay Office.
All ziedelis.lt jewelry comes with a two-year warranty. During this period, we undertake to conduct minor repairs and maintenance on the rings if required.
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ziedelis.lt provides jewelry repair services for its products.
ziedelis.lt recommends that you take proper care of your jewelry so that you can enjoy its beauty and sparkle for longer. This can be done by washing them with soap and a soft brush, but make sure the sink is securely plugged before doing so. Then rinse under running water and dry carefully with a paper towel. The water must be lukewarm and at room temperature. You can also bring it to a jeweler who will professionally clean your existing jewelry.
