FAQ categories

FAQ about Ziedelis.lt
When was ziedelis.lt founded?

“Žiedelis” team has been working in the jewelry industry for more than two decades, while exclusive jewelry has been available since 2015.


Can I order custom jewelry?

If you are interested in customized jewelry, then you can contact us with the contact details below. We will contact you to make your dream jewelry vision a reality.


How long does it take to produce custom jewelry at ziedelis.lt?

If you would like to order a custom-made piece of jewelry, please contact us using the contact details below and we will arrange all the details of your order.


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INFORMATION FOR THOSE WISHING TO PURCHASE “ŽIEDELIS” JEWELLERY:
Can I physically inspect and try on jewelry?

By prior arrangement and reservation, you can come to our offices in Vilnius and Kaunas, where you will have the opportunity not only to see the assortment live, but also to buy the pieces you like or to order individually made jewelry.


How can I book a time to meet a jeweler?

You can do this by contacting us using the contact details on the website. Please submit your request and we will promptly arrange a convenient time for your visit and be waiting for you at the agreed time.


What are the opening hours of ziedelis.lt?

Ziedelis.lt offices in Vilnius and Kaunas are open depending on customer demand. We try to be flexible, so we always adapt to your availability to come to us.


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QUESTIONS RELATED TO ENGAGEMENT RINGS:
Which engagement ring to choose?

There is no one rule or tip for choosing the right engagement ring. The most important thing is that you make your choice considering all the details of what your loved one likes. Think about a lifestyle, character, style of dress or symbols that are important to you both. All these factors can be extremely helpful when choosing that one symbol of love. In any case, we are here to advise you and help to choose the best option for you.


Kaip išmatuoti žiedo dydį?

Paprasčiausia – išmatuoti jau turimo žiedo vidinį skersmenį milimetrais. Jei tokios galimybės nėra, rekomenduojama rinktis vidutinį dydį (apie 16,0–17,5), o vėliau žiedo dydį galima pakoreguoti nemokamai. Patarimas: dešinės ir kairės rankos pirštų dydis gali šiek tiek skirtis, todėl matuokite tą pirštą, ant kurio bus mūvimas sužadėtuvių žiedas. Nerekomenduojama matuoti siūlu ar virvele – tai netikslu.


How much do engagement rings cost?

The price of engagement rings depends on the materials they are made of or the diamonds and gemstones used. So, the prices vary from around €200 upwards. Choose a ring according to your means, because it is the symbolism and your intentions that matter, not the price.


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QUESTIONS RELATED TO WEDDING RINGS:
What is the meaning of wedding rings?

Because of its shape, the wedding ring is meant to symbolize eternal love. It is also a beautiful symbol of commitment and mutual living.


Kiek kainuoja vestuviniai žiedai?

Vestuvinių žiedų kaina priklauso nuo pasirinkto metalo (aukso prabos, spalvos), svorio, dizaino ir akmenų. Paprastai vestuvinių žiedų pora kainuoja nuo maždaug 400–500 eurų, bet tiksli suma priklauso nuo individualaus užsakymo. Svarbiausia – kad žiedai atspindėtų jūsų poros stilių ir turėtų asmeninę reikšmę.


On which hand should wedding rings be worn?

Since the first half of the 20th century, wedding rings have traditionally been worn on the ring finger of the left hand. But nowadays, you can wear your wedding ring in any way you prefer and find it comfortable.


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QUESTIONS RELATED TO PLACING AN ORDER:
Can I order ziedelis.lt jewelry by phone?

It is also possible to order your desired jewelry by phone. Choose the jewelry you like and contact us to discuss the details and arrange how it will be delivered to you.


Is it necessary to register at the ziedelis.lt online shop to order jewelry?

This is not mandatory, but it is recommended as it will allow you to track the status of your order. If you do not have the opportunity to register, then please contact us and we will find the most convenient way for you to place your order and purchase your jewelry.


Can I order jewelry from abroad?

Contact us to arrange the most convenient way for you to place your order quickly and efficiently, and we will execute it once all the details are agreed. All jewelry is delivered free of charge in EU countries. For deliveries to other countries, please contact us and we will do our best to find the best solution for you.


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QUESTIONS RELATED TO THE DELIVERY OF GOODS:
What are the delivery methods for ziedelis.lt jewelry?

After the payment of the order, all ziedelis.lt jewelry is delivered by DPD couriers to your home, work, or parcel locker address. The courier will always contact the recipient by phone or email before the parcel delivery.


How long does it take to receive ziedelis.lt jewelry?

Delivery of ziedelis.lt jewelry is managed by DPD parcel service, which will deliver your order to your address in Lithuania within 1–3 working days. Delivery takes up to 5–10 working days for shipments to European Union countries. In all cases, the courier will inform you of the scheduled delivery time by phone or SMS before the order arrives. If you would like to receive your order before the deadline, then please contact us using the contact details below and we will check the possibility of delivering your jewelry sooner. However, please note that during festive periods (e.g., before Christmas, Easter, Valentine’s Day, or Black Friday sales), delivery terms may change depending on the flow of parcels.


Can I choose my preferred delivery date for ziedelis.lt jewelry?

Please inform us in advance if you wish to receive your jewelry on a specific date. We will do our best to make sure your order is delivered on time.


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QUESTIONS RELATED TO THE SPECIFICATION OF JEWELLERY:
What are the colors and purities of gold?

You can choose your favorite gold color: yellow, pink, or white. If you find it hard to choose, you can choose from a variety of color combinations that will look very playful and glamorous.

The gold purity denotes the purity of the material and is most commonly found in: 999° fine (pure) gold is bright yellow. It can also be 375° (37.5% pure gold ingot), 585° (58.5% pure gold ingot) and 750° (75% pure gold ingot). Only pure 999° gold is used in the production process. It is usually made of gold in 585° gold. Please note that we do not recycle old gold products to make new ones, as this helps to ensure the quality and durability of the product.


Is your jewelry certified?

Yes, all ziedelis.lt jewelry is certified by the Assay Office.


Do you sell jewelry with a guarantee?

All ziedelis.lt jewelry comes with a two-year warranty. During this period, we undertake to conduct minor repairs and maintenance on the rings if required.


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QUESTIONS RELATED TO THE JEWELLERY MAINTENANCE:
Do you repair jewelry?

ziedelis.lt provides jewelry repair services for its products.


Does jewelry need daily maintenance?

ziedelis.lt recommends that you take proper care of your jewelry so that you can enjoy its beauty and sparkle for longer. This can be done by washing them with soap and a soft brush, but make sure the sink is securely plugged before doing so. Then rinse under running water and dry carefully with a paper towel. The water must be lukewarm and at room temperature. You can also bring it to a jeweler who will professionally clean your existing jewelry.


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